
For course pricing, click on the register button below. The cost of the program will be indicated on the registration form.
Course Duration: 6 Hours (Online Training)
This training is essential for frontline workers such as PSWs, RNs, Security Guards, Health Care Workers and Customer Service representatives.
Conflicts and verbal altercations can occur in any setting. Mishandling the situation could escalate a volatile situation resulting in physical altercations.

This specialized training program was designed and produced by GCT Training Group Inc. International leaders in the health & safety and private security training sector.
This Advanced Verbal De-Escalation and Crisis Intervention program is recognized and is in use by major corporations and private security agencies in Canada, USA, UK, Europe, Asia, Australia and the Middle East.
Upon completion of the training program, you will receive a Digital Certificate sent to your e-mail.
This program and certification requires annual recertification as recommended by international courts.
Program Overview:
For course pricing, click on the register button below. The cost of the program will be indicated on the registration form.
Duration: 6 Hours - Online Training

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